休尔森告诉大家关键的是你能从失败中学到什么。假如你表现得足够谦卑,而不是试着把责任推给别的人,大家会原谅你的。下面是从工作失误的阴影中走出来的六个建议。,职场的小伙伴们可以学习一下哦。
We all make mistakes, if were going to learn anything, notes Roxana Hewertson, an executive coach who is president and CEO of Highland Consulting Group. Youll never forget this one, so make the most of it.
Highland咨询集团总裁兼CEO、高管导师罗克珊娜|休尔森说:只须想学东西,大家都会犯了错误误。失败会叫你刻骨铭心,所以必须要充分借助它。
That means putting your ego to the side and truly understanding what you can learn from it, about yourself, and your business, in every way possible, she adds. Analyze exactly how and why your plan went off the rails, as calmly and dispassionatelyas you can. Then sit down with your boss, and perhaps the person now in charge of the project, outline why you thought your idea would work, and explain precisely why it didnt。
她补充道,这意味着先把自我放到一边,真正理解关于自己,关于公司,你能从中学到什么东西。尽量平静、冷静地仔细剖析计划失败是什么原因。然后与上司与项目现在的负责人坐下来,好好交流一下你为何觉得我们的想法会有效,同时讲解一下最后失败的具体缘由。
In this difficult conversation, as in so many others, attitude is everything. The wrong tone || whether whiny, angry, or defensive || can do way more harm than good to your already bruised reputation. Hewertson offers six tips for recovering from a flop:
这种谈话有的困难程度,正如在其他谈话中一样,态度决定所有。不适合的语气,譬如烦躁、生气或防御性的语气,对于你已经遭受打击的声誉无疑弊大于利。对于怎么样走出失败的阴影,休尔森提供了六条建议:
1. Put all your cards on the table. Even if you can, dont hide anything about what happened, Hewertson says. Anything less than total honesty is likely to make people start wondering if the situation is actually worse than it already looks.
把问题摆到台面上。休尔森说:即使你能隐瞒所发生的事情,也不要这么做。假如不可以做到完全诚实,会叫人们禁不住怀疑,实质状况是否比看着更糟糕。
2. Have a heart|to|heart with your boss. As noted above, the emphasis here should be on what youve learned from this debacle, and about where he or she sees you going from here. If you have a good relationship with your manager, Hewertson recommends asking how he or she recovered from a mistake, at some point in the past. Everyone has made at least one , and sometimes theyll even tell you how they bounced back from it.
与上司进行坦诚的交流。如上所述,重点是你从这次灾难性的历程中学到了什么,与你的上司觉得通过此次失败你会有什么样的转变。假如你与公司管理曾关系好,休尔森建议,询问一下他或她是怎么样从过去的错误中恢复过来的。每一个人至少都犯过一个错误,他们可能会对你说怎么样从失败中走出来。
3. Own it. Whether a setback like this sinks you or not is not really about the mistake at all, says Hewertson. Its about your character and how you deal with it. In most cases, people will forgive an honest mistake if you own up to it. That takes a willingness to swallow a big gulp of humble pie || including, Hewertson says, no excuses, no justifications, and absolutely no blaming anyone else, even if there were in fact others who contributed to what went wrong.
勇于承担责任。休尔森觉得,如此的一次挫折是否会叫你消沉,重点不在于错误本身,而是你的个性和应付失败的办法。大部分状况下,假如你能主动承认错误,大家会由于你的诚实而原谅你。但这需要有勇气,无怨无悔吞下苦果,包含没借口,没辩解,不责怪其他其他人,就算事实上有人要为失败负肯定责任, 休尔森说道。
4. Apologize. If there were external, or even internal, customers who were adversely affected by what happened, you need to apologize to each of them. Its best to do this in person, not by email, if you possibly can, Hewertson says. Then ask || dont assume || what you might be able to do to make it up to them.
道歉。休尔森建议:假如已经有外部、甚至内部的顾客由于你的失败而遭到影响,你应该向他们真诚道歉。最好的方法是亲自去道歉,而不是通过邮件。然后询问他们不要自己设想你能做些什么来弥补他们的损失。
5. Think about solutions. Can you help correct the situation in some way? If you havent already done so, offering to help out the new project leader, in any way you can, would be both considerate and smart.
考虑解决方法。你能帮助改变目前的状况吗?假如你尚未开始,主动提出你想为新项目负责人提供所有可能的帮忙可能是明智的做法。
6. Share what youve learned. Its not inconceivable that someone else might come up with some of the same thoughts you had going in, so tell others what you learned from this, so they dont have to have the same experience, Hewertson suggests. If you can write a blog post about it for your companys Intranet, or pen a piece for the company newsletter || something like the anatomy|of|a|good|idea|gone|wrong pieces that turn up so frequently in the business press || you could save someone else a similar stumble. Youd also be positioning yourself publicly as a risk|taker , which could boost your street cred, as you call it, in unexpected ways.
推荐自己从失败中学到的教训。假如有人产生与你相同的想法,这司空见惯,所以把你从失败中学到的教训与别的人推荐,防止他们重蹈你的覆辙,休尔森建议道。假如能在公司局域网内写一篇与此有关的博客文章,或者写一篇公司时讯,譬如商业新闻中常常出现的好创意为何遭遇滑铁卢之类的文章,你便可以帮助别的人防止遭遇类似的失败。你也可以公开把自己定位成一名冒险者,这会以一种意料之外的方法提升你所说的民间信誉。
once youve done all this, dont dwell on this one failed experiment. It doesnt define you. Move on. There isnt a successful leader or entrepreneur alive who hasnt screwed up, says Hewertson. Its what you learn from this that counts. And, if you show some humility and dont try to shift the blame to anyone else, people want to forgive you. After all, as your colleagues are no doubt well aware , the next time somebody drops the ball, it could be one of them.
完成上面这类步骤之后,就不要继续沉浸在失败的历程当中了。一次错误不会决定你的将来。振作起来,继续前进。休尔森说:所有成功的领导人或企业家都曾遇到过失败。关键的是你能从失败中学到什么。假如你表现得足够谦卑,而不是试着把责任推给别的人,大家会原谅你的。毕竟,你的同事们一定都心知肚明,下一次失败的人可能就是他们自己当中的一员。



